Shipping Policy and Fees:
Free Standard Shipping with any online purchase of $25 (merchandise total before sales tax and discounts), with maximum online purchase of $200, and is offered for contiguous U.S. states and does not apply to Alaska, Hawaii, Puerto Rico, international or Business Direct orders.
Shipping surcharges on over-sized or extremely heavy items will still apply. Orders typically will arrive within 3-6 business days.
Shipping fees are calculated by the carrier and passed directly on to you. We do not add any handling or administrative fees to the shipping costs. What you pay is exactly what we pay to the carrier.
We cannot be held responsible for any theft or damage that occurs if your package is delivered when you are not home. Customers are responsible for any shipping or handling charges that are incurred if a package is refused or returned because no one was able to accept it. Customers are also responsible for paying a reship fee if a shipping address is entered incorrectly.
Additional Shipping Charges:
You are responsible for any additional fees charged by the shipping carrier for address corrections. These fees are charged when packages are missing suite numbers, addresses contain typos including zip code errors, or contain any other incorrect information that is missing or inaccurately supplied by the customer within the "ship to" area of the order form.
Processing Time:
Orders placed online are generally shipped within 2-3 business days. Processing times are subject to change based on order volume and changes and or delays will be posted on the website. Please consider our processing time when selecting your shipment method, as the quoted shipment time is the time it takes after the package leaves our warehouse.
International Customers and Brokerage/Customs Fees:
International customers are responsible for any and all customs duties, taxes, and brokerage fees that a shipment may incur. We are not able to determine the amount of these fees before shipping to you. Any shipment returned to us due to rejection by customs will not be refunded. Please familiarize yourself with your country's import restrictions/requirements prior to placing you order.
We reserve the right to change any of our policies at any time.